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SK Telecom Apologizes For Last Night`s Service Failure to 20 Million Customers

South Korea’s top mobile service provider SK Telecom Company apologized today for an overnight service failure observed throughout the country. Its 20 million users were left unable to use normal services.

In its press release, the company said that they deeply apologize for any inconvenience caused by the service failure. The company estimates approximately 5.6 million users suffered from the service failure, and promised to compensate its users 10 times the amount of the cost damage.

The announcement came as SK Telecom’s mobile network partially suffered a failure on Thursday night through early this morning, with its subscribers having problems in making calls and downloading data such as emails and maps.

Other transaction systems using SK Telecom’s mobile network were also reportedly suspended during the cited period.

Source: Busan eFM News




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