BUSAN, South Korea — Asiana Airlines, a South Korean flagship carrier, was fined US$500,000 Tuesday regarding its jet crash in San Francisco last year. The U.S. aviation authorities called it negligence in assisting families of passengers aboard the jet.
The Department of Transportation (DOT) said Asiana ‘violated federal law last July by failing to adhere to the assurances in its family assistance plan’ following the accident in which three passengers were killed.
The federal law, set up in 1997, requires all foreign airlines to follow a ‘family-assistance plan’ in the event of aircraft accidents.
Asiana Flight 214, carrying 307 people, struck a seawall and crashed onto the runaway at San Francisco International Airport in July.
In a news release, U.S. Transportation Secretary Anthony Foxx said that in the very rare event of a crash, airlines have a responsibility to provide their full support to help passengers and their families. And that they have to follow all the elements of their family assistance plans. He added that the last thing families and passengers should have to worry about at such a stressful time is how to get information from their carrier.
For approximately one day following the crash, Asiana failed to widely publicize any telephone number for family members of those on board.
Source: Busan eFM News